Privacy Policy

Last Updated: [Date]

1. Introduction

Welcome to WildRideRental. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy ("Policy") explains how we, WildRideRental ("we," "us," or "our"), collect, use, share, and protect your personal information when you use our website wildride.rentals (the "Service") and rent our motorcycles.

This Policy has been drafted in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

Data Controller:

• Company Name: WildRideRental
• Registration Number: B21783204
• Address: Carrer de Parcerisa, 25, Barcelona 08014
• Email: wildridemotorcycle@gmail.com
• Phone: +34 662 674 664

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Full name, date of birth, nationality, and a copy of your passport or national ID card.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Driver Data: Driving license details, including license number, issue date, expiry date, category, and a copy of the license.
• Financial Data: Credit card details (card number, expiry date, CVC), and bank account details for processing payments and security deposits.
• Transactional Data: Details about payments to and from you and other details of products and services you have purchased from us, including rental dates, motorcycle model, and rental history.
• Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website and services.

3. How We Collect Your Data

We use different methods to collect data from and about you including through:

4. Legal Basis for Processing Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of a Contract: To fulfill our rental agreement with you.
• Legal Obligation: To comply with a legal obligation, such as traffic laws or requests from law enforcement.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Consent: Where you have given us explicit consent to use your personal data for a specific purpose, such as marketing.

5. How We Use Your Data

We use the information we collect for the following purposes:

• To process your booking and manage your rental.
• To verify your identity and eligibility to rent a vehicle.
• To process payments and manage the security deposit.
• To communicate with you about your booking.
• To manage traffic fines or penalties you incur.
• To handle any claims related to accidents or damages.
• To improve our website, services, and customer experience.
• To send you marketing communications, where you have consented to receive them.

6. Data Sharing and Disclosure

We may have to share your personal data with the parties set out below:

• Law Enforcement or Government Authorities: To manage traffic fines and comply with legal requests.
• Insurance Companies: In the event of an accident or claim.
• Payment Service Providers: To process payments securely.
• IT and System Administration Service Providers: Who act as processors on our behalf.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

8. Your Legal Rights

Under data protection law, you have rights including:

• Right of access: To request a copy of the personal data we hold about you.
• Right to rectification: To request the correction of inaccurate or incomplete data.
• Right to erasure ('right to be forgotten'): To request the deletion of your personal data.
• Right to restrict processing: To request the suspension of the processing of your personal data.
• Right to data portability: To receive your data in a structured, commonly used, and machine-readable format.
• Right to object: To object to the processing of your data.

To exercise any of these rights, please contact us at wildridemotorcycle@gmail.com.

9. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer at: wildridemotorcycle@gmail.com or call us at +34 662 674 664.